The rapid progress of the Internet and other information technologies in recent years has been accompanied by
growing demands for protection of personal data. Shibaura Mechatronics Corporation (hereinafter "Shibaura
Mechatronics") fully respects the privacy and personal data (hereinafter collectively called "personal
data") of our customers, and regards their protection as a social responsibility and a fundamental of its
business activities. We here introduce details of how Shibaura Mechatronics handles personal data in Japan.
Shibaura Mechatronics allows access to almost all of its services without any need for disclosure of personal
data. However, certain services, including those indicated below, cannot be used without the provision of personal
- Inquiries about Shibaura Mechatronics' products or services
- Responses to questionnaires
- Applications to attend various exhibitions, seminars, events, etc.
"Personal Data" means information that can be used to identify an individual, and which includes
one or any combination of the following: name, age, date of birth, telephone number, e-mail address, street address,
place of work, etc.
- Compliance with Laws
Shibaura Mechatronics complies with Japanese laws, regulations and norms related to personal data.
- Specification of Purpose of Use and Prohibition of Use for other Purpose
Whenever Shibaura Mechatronics asks for personal data, the purposes for which they will be used are specified
in advance, and the use is restricted to those purposes. If the need to use personal data for purposes other
than those specified should arise, Shibaura Mechatronics informs individuals of the additional purposes in
advance. All individuals may, at their own discretion, refuse to consent to use of their personal data for
such additional purposes.
Individuals who do not wish to provide their personal data to Shibaura Mechatronics can withhold the provision
at their own discretion. (Please note that some services for which personal data is essential cannot be provided
in such cases.)
- Non-Disclosure to Third Parties
In principle, Shibaura Mechatronics does not disclose or provide personal data to third parties, except in
the following circumstances.
1) When express consent to do so is received from the person concerned.
2) When an inquiry concerning a product or service can be more appropriately
handled by a subsidiary or affiliate of Shibaura Mechatronics.
3) When Shibaura Mechatronics consigns such activities as promotional
campaigns or competitions to other entities with which non-disclosure
agreements have been concluded in advance.
4) When it is necessary to receive payments for products ordered
or services provided (e.g. providing necessary information to financial
institutions for credit card transactions, etc.)
5) When required by law or the like to disclose personal data.
6) When the business is succeeded by another entity by way of a
merger, corporate separation, transfer of business or otherwise.
- Inquiries about Personal Data
Individuals who wish to confirm their personal data are requested to contact the section responsible for the
services where they input the data (if input through the Web, contact the website maintenance section). Shibaura
Mechatronics will provide the personal data that it has only when Shibaura Mechatronics has confirmed that
the individual making the inquiry is the person concerned. This restriction applies in order to prevent leakage
of personal data to third parties.
When personal data contains errors or needs to be updated, Shibaura Mechatronics will correct or delete the
incorrect or dated information on the request of an individual only when Shibaura Mechatronics has confirmed
that the individual making such request is the person concerned. This restriction applies in order to prevent
falsification of personal data by third parties.
- Request Procedures for Disclosure etc.
Based on the personal information protection laws, Shibaura Mechatronics is ready to respond to requests from
the person concerned, or his/her representative, for (1) disclosure; (2) notification of purposes of use;
(3) correction; (4) addition; (5) deletion; (6) and cessation of use or disclosure to third parties, and
to other requests regarding the personal data held by Shibaura Mechatronics. For details of request forms
(written) etc., please refer to Request Procedures for Disclosure etc. Please
note that responses to requests for disclosure or notification of purposes of use will be subject to a charge.
Shibaura Mechatronics strictly observes all applicable Japanese laws regarding the handling of personal data
that it receives.
with changes in the relevant Japanese laws.
If you have any questions regarding the contents of this page, please contact:
Corporate Public Relations Office
SHIBAURA MECHATRONICS CORPORATION
2-5-1, Kasama, Sakae-ku, Yokohama 247-8610, Japan
Inquiry about Personal Information Protection in Shibaura Mechatronics